newsletter sign-up

Privacy policy

Here at Arne Maynard Garden Design, we take your privacy seriously and will only use your personal information to provide details you have requested from us.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you're happy with any changes. By using our website, you're agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to info@arnemaynard.com or by writing to Arne Maynard Garden Design, 14 Baltic Street East, London, EC1Y0UJ. Alternatively, you can telephone 0207 689 8100.

Who are we?

We are a garden design practice based in London. Company registration (no. 6199430). The registered address is Arne Maynard Garden Design, 14 Baltic Street East, London, EC1Y0UJ.

How do we collect information from you?

We obtain information about you when you sign up to our e-newsletter or fill in a form on our website, for example, when you contact us about our courses, events and our garden design services.

What type of information is collected from you?

The personal information we collect might include your name, address and email address. If you purchase a book, course, tickets to a lecture or an event from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our services, then you can unsubscribe at any time.

You can change your marketing preferences at any time by contacting us by email: info@arnemaynard.com or telephone on 020 7689 8100.

How you can access and update your information

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: info@arnemaynard.com or write to us at: Arne Maynard Garden Design, 14 Baltic Street East, London, EC1Y0UJ. Alternatively, you can telephone 020 7689 8100.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it's treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Use of 'cookies'

'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website' so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under' please obtain your parent/guardian's permission before you provide us with personal information.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in April 2018.